WHY REGENCY?
» Just Compare - We Offer More
» You’re Safe With Regency
» Don’t Risk Your Floors
» QUALITY & STANDARDS
» REFERENCES & REPUTATION
Hardwood floors are an investment. A well-maintained wood floor can last for generations. With such a long-lasting investment, you want the best in craftsmanship and service. Regency understands that. We have the experience and expertise to provide quality flooring that is beautiful, durable and worry-free.
Just Compare – We Offer More
At Regency, we believe that it takes expert craftsmanship and high-quality materials to do a superior job. We know the variables that determine whether you will love or hate your floor in 3-5 years:
- » How materials are stored and transported prior to installation
- » Subfloor preparation
- » Skill and care of the installer
- » Quality of materials used
So we invite you to compare. See if the others can offer everything that Regency does:
- » A workmanship guarantee
- » A quality control process
- » A 6,500 square foot, climate-controlled warehouse
- » Skilled craftsmen with experience in all varieties of wood
- » Expert advice on subfloor preparation
- » Beautiful hardwoods from the best manufacturers
- » High-quality BonaKemi refinishing products
- » Diligent customer service during and after the project
- » A ten-point satisfaction survey collected from every customer
You’re Safe With Regency
Don’t be caught unprotected! With any contractor, you need legal safeguards. You can feel secure with Regency because:
- » We have all the required permits and licenses
- » We can show proof of insurance, including workers compensation
Don’t Risk Your Floors
With an investment as important as hardwood flooring, you can’t shop solely on price. As with anything else, you get what you pay for. Low bids are low for a reason – inferior wood, unskilled staff or sloppy finishing work. Is it worth the risk of a bad outcome just to save a few dollars over the long life of your floors? Don’t make a decision you will regret.
QUALITY AND STANDARDS
Tired of the Hassle?
Are you tired of unreliable contractors? The ones who don’t show up as scheduled, don’t do what was agreed-to, and leave you with a mess when they go?
Professionalism Is the Key
Regency is different. We do the work on time and on budget – we guarantee it. You can rely on us to meet your expectations of quality service. We know that customers rarely forget the satisfaction they get from receiving exceptional service. That’s how great reputations are built. For us, it’s just good business.
Regency’s Promise
All the staff at Regency adheres to a service code based on two principles:
- Integrity » always doing the right thing for customers. Most often, it's as simple as treating you the way we would expect to be treated.
- Fairness » keeping our eye on your best interests, like taking steps to prevent unpleasant surprises or unanswered questions. And we never promise anything we don’t intend to deliver.
REFERENCES AND REPUTATION
Regency is a financially-solid company that plans to be around for a long time.
But we know it’s our customers who determine whether we stay in business. Our model for success is based on professionalism, craftsmanship and service excellence. We are not satisfied with a job until you are. And we follow-up to make sure of it.
Here’s what one of our recent customers said:
“I’ve had bad luck with contractors, so I was a little nervous about choosing one. But from the time you showed up in a crisp clean shirt for my estimate (right on time), I was impressed. I could tell you were a cut above the others. Then the refinishing started and I was even more impressed. Your crew was totally professional and really took care doing the job. There was nothing for us to clean up afterward, and the floors turned out beautiful. My wife is thrilled.’
» Alan Bengtson, Burnsville
Regency Wood Floors is a member of the following organizations:
Get a Free Estimate now with our simple online form. Or call us at (952) 435-6622.
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